fluidtopics.comAI-Powered Content Delivery Platform - Fluid Topics

English Deutsch Français ≡ Fluid Topics logo - click to go back to home × Product [COLUMN] Technology Content Delivery Platform CMS vs CCMS vs CDP Fluid Topics For AI Projects [COLUMN] Features Smart Documentation Portal Case Deflection Page Designer Multi sources, Multi formats Search Readability Mobility Interactivity Analytics Standalone Documentation Sites Fluid Topics for [COLUMN] Business Role Technical Documentation Experts Field Services Customer Support & Customer Service Enterprise Leaders IT Managers [COLUMN] Industries Software High-Tech & Electronics Manufacturing Customers Services [COLUMN] Implementation Training Customer Success Support Customer Helpdesk Partners Resources [COLUMN] Fluid Topics Blog On-Demand Webinars White papers, case studies, videos and more Glossary Frequently Asked Questions Release notes Product Documentation The Engineering Corner Try our Demo Portal [COLUMN] [CARD] Buyer’s Guide Buyer’s Guide for Content Delivery Platforms Download [CARD] Generative AI How ChatGPT Will Impact Technical Documentation Learn more Company [COLUMN]Security & Trust Careers News Events & Live Webinars [HTML] Try It Now Your AI-Powered Content Delivery Platform Unleash the value of your content to transform your operations. Leverage Content as a Service to create amazing user experiences. Get a Demo Get a demo of Fluid Topics What you will get by completing this form: Receive an overview of the Fluid Topics platform by a product expert Discuss use cases for your industry Get project information Complete the form and our team will get in touch with you soon. × Fluid Topics for AI Projects Revolutionize Your Content Delivery Unify your content and connect your users with the right product knowledge, when and where they need it. Provide relevant, personalized and trusted answers. Streamline Content Integration and Unify Your Knowledge The Fluid Topics Content Delivery Platform ingests all types of product content and unifies them into a smart knowledge hub where all your information is centralized. We seamlessly integrate with your existing CMS, authoring tools, CCMS, helpdesk systems and other enterprise applications, offering out-of-the-box connectors so your teams don’t have to change their processes. Provide Product Answers In All Your Channels Streamline the way you publish and deliver content. Provide your customers with accurate knowledge, just when they need it and right where they are, whether that’s inside a chatbot, on your website, in your support channels, or even in community portals such as Salesforce. Publish as often as required and ensure your documentation is always aligned with your product updates. Create Contextualized Experiences For All Users Deliver the most relevant results with our AI-powered search engine. Give your customers tailored answers that fit their product, profile and unique needs. Our technology offers full support for your global operations with the same speed, reliability, and advanced NLP capabilities. Measure and Improve the Impact of Your Content Get the tools you need to collect feedback, measure, and improve the impact of your product knowledge on your organization. See how your users interact with your content, identify what they like, anticipate their frustrations, and refine your content before you’re even asked. Enrich your knowledge of user preferences, history, and interests, and leverage it all to offer better customer service while fully respecting privacy and security. Deliver Your AI Projects Today Accelerate the deployment of your AI projects by seamlessly integrating cutting-edge technology into your stack. With Fluid Topics, equip your entire organization with out-of-the-box core services for powering Retrieval Augmented Generation (RAG) scenarios including computation of embeddings and semantic search, manage prompts, and benefit from an API-first architecture to enrich your applications. More About Fluid Topics for AI Projects Fluid Topics GenAI Applications Leverage turnkey GenAI modules and accelerate the deployment of your AI projects by integrating innovative technology into your stack. Question Answering Augmented Support Agent Summary and Translation Extract Tools and Parts Code Assistance Discover Fluid Topics for AI Projects Proven Results in Weeks not Years 30% savings in publishing costs 34% decrease in support tickets 2 Weeks saved in the delivery process 50% reduction in resolution time A Platform Compatible With Your Entire Business Content Management Boost Your Product Knowledge and Scale Your Operations Take your content operations to the next level. Streamline the way you publish and deliver content, increase your team’s productivity and improve your user experience without disrupting your writing processes. Learn more CTO/CIO Build AI Knowledge On A Single Content Platform Champion your content services through an AI-powered enterprise-grade platform that scales securely. Deploy out-of-the-box GenAI apps and empower your organization to deliver the next generation of content experiences. Learn more Customer Support Delight Customers and Cut Unnecessary Tickets Reduce calls and tickets by providing customers with relevant and personalized answers when and where they need it. Anticipate their needs and optimize their journey while maximizing your customer support team’s efficiency. Learn more Field Services Maximize Your Field Service Efficiency with Mobile Knowledge Enable your field technicians with the information and digital tools they need to get the job done right, wherever they are and improve your field service operations. Increase uptime and exceed your SLAs. Learn more Enterprise Leaders Drive Real Results with AI-Enabled Knowledge Give your teams the tools they need to build exceptional AI-powered content experiences. Provide your customers with the unique solution they need to solve their challenge and be on their way. Learn more See Why Top Companies Love Fluid Topics We are excited to partner with Antidot to develop Fluid Topics’ connectors to various MIL Spec XML and S1000D standards and bring the product to the US Defense market. This product enables our clients to access their information in ways unimaginable before. Barbara J. Reeder , CEO at Deftec Fluid Topics is unbelievably powerful. Combining high quality content with information from other systems dynamically, presented in a clear and modern look and feel on all devices brings the right information at your fingertips as no way before. Author-it and Fluid Topics push knowledge creation and distribution to the highest level possible. Peter Stroes , Managing Director EU at Author IT I have been very impressed at how quickly a sophisticated documentation portal can be implemented using Fluid Topics alongside Migrate from Stilo. In a matter of days it is possible to publish searchable topics online, while continuing to use Word and FrameMaker for everyday authoring. Les Burnham , CEO at Stilo Fluid Topics is a fresh and smart solution giving new life to technical documentation. It is developed by a team with an innovative vision. We are very excited to partner with such a publishing solution that complements our CCMS so nicely. Eric Bergeron , CEO at Ixiasoft Due to a very clear focus, Fluid Topics and FontoXML are both leading technologies. Together we make a very strong combination. Jan Benedictus , CEO at FontoXML We chose to partner with Fluid Topics because they allow our clients to deliver and showcase their content in an elegant and modern way without losing any of the behind-the-scenes DITA intelligence. Jean-Luc Borie , CEO at Componize The fully-digitalized industry – also known as Industry 4.0 – is happening now. Latest generation robots, machines and connected objects are already producing data in unmatched volumes, and most organizations still struggle to leverage this data. Powered by Artificial Intelligence and Machine Learning, predictive and prescriptive analytics...